Batch Kitchen - Privacy Policy.

Effective Date: May, 23rd 2025

We take your privacy seriously. Just like we take our food seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with us.

1. What We Collect

When you place an order, sign up for emails, or contact us, we may collect:

  • Your name

  • Delivery address

  • Email address

  • Phone number

  • Payment details (processed securely by Squarespace’s payment processor)

  • Purchase history and preferences

We also collect limited website usage data (like page views or time spent on site) through cookies and analytics tools to help improve your experience.

2. How We Use Your Info

We use your information to:

  • Process and deliver your orders

  • Contact you with updates about your delivery

  • Respond to customer service inquiries

  • Send product news or promotions (only if you’ve opted in)

  • Improve our website and offerings

We will never sell or share your information with third parties for marketing purposes.

3. How We Store Your Info

Your information is securely stored via trusted tools provided by Squarespace and its third-party payment processors (such as Stripe or Square, depending on your checkout setup). We don’t store full payment details ourselves.

We retain your data only as long as needed to fulfill orders, meet legal requirements, and provide customer support.

4. Cookies & Analytics

Our site uses cookies to provide basic functionality and better understand how people use the website. You can manage cookies through your browser settings.

5. Your Rights

You can:

  • Request access to your personal information

  • Ask for corrections or updates

  • Unsubscribe from marketing emails anytime via the link in the email

  • Ask us to delete your data (subject to legal limits)

Just reach out to us at hellobatchkitchen@gmail.com.

6. Third-Party Services

We use Squarespace to host our site and process orders. Their services may collect or process your information under their own privacy policies. You can read more about Squarespace’s privacy practices here.

7. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

8. Contact Us

Got questions? We’re always happy to chat.
hellobatchkitchen@gmail.com